Terms and
Conditions
By booking a session or reading service offered, you are attesting that you have read, understand and willingly enter into, agree with and accept the following:
PEARLS LOVING LIGHT HAS A CHOICE
Pearls Loving Light reserves the right to change or cancel appointments. Should this happen, we will offer a rescheduled time. Pearls Loving Light also has the right to refuse service or prematurely end a reading or session.
READING MINORS
You must be 18 or older to book a session/reading. By booking a session you are agreeing to this condition. Pearls Loving Light has the right to refuse service or prematurely end the session/reading without refund if this term is violated.
Zoom Sessions
Pearls Loving Light provides its appointments using Zoom Video Meetings conferencing software. The use of the Zoom Video Meeting software is subject to the Zoom Terms and Conditions. It is your responsibility to ensure that you have followed the provided instructions for accessing your Zoom Video Meeting appointment. You will be provided with a link containing your gateway information to access your meeting.
PAYMENTS AND DEPOSITS
You understand that payment is due upon booking any sessions, and readings. All customized sessions require a half deposit on the amount provided. You understand and agree to submit all payments prior your session beginning. Sessions and readings are non-refundable. If you need to reschedule, please contact customer support at support@soulsxspirits.com. To reschedule, please contact customer support within 48 hour prior to your session.
BOOKINGS ARE NON-REFUNDABLE
You know, understand, and agree that your reading and session is non-refundable. Should you need to reschedule, you agree to give Pearls Loving Light 48 hours notice via email. Pearls Loving Light will wait for you to join your session up to 15 minutes past your session time. You agree that if you are late to your session, or reading, Pearls Loving Light may not be able to accommodate you and anything past 15 minutes late will be deemed a no show which is non-refundable.
FUTURE AND CHOICE
By booking a session or reading with Pearls Loving Light, you know and understand that the future is ever changing and you get full choice over what you do with the insight she provides to your questions. You agree with your paid booking to not hold Pearls Loving Light, affiliates, or property liable or responsible for damages or losses as a result of or in relation to your reading.
YOU HAVE A CHOICE
Pearl, Pearls Loving Light, nor www.pearlslovinglight.com accepts no liability and/or responsibility for any actions, decisions any clients chooses to make based on their reading/session with Pearl. As well as content created by Pearl, Pearls Loving Light including not limited to Instagram, TikTok, Facebook, Twitter, Youtube, Pinterest and other posts.
MEDICAL, LEGAL, TAX, ETC.
When you book your session or reading, you know that Pearls Loving Light and Pearl is not a medical, legal, or tax professional. Spirit's answers, as channeled through Pearl, are meant to give insight, not advice. Anything discussed during your session, reading or emailed written questions with Pearls Loving Light and Pearl is not meant to circumvent or act as a replacement for advice from qualified and licensed professionals in these fields.
SOCIAL MEDIA
Copyright and Confidentiality laws apply. You agree you will not publish, display, distribute, sell and or archive any material, photo, video, content, ect without written permission from Pearl and Pearls Loving Light. All media created by Pearls Loving Light or produced during the performance of its services whether by an employee or client is to be considered the sole property of Pearls Loving Light and is not to be distributed or utilized in any form by ANYONE outside the company without expressed written permission from Pearls Loving Light. Pearls Loving Light may grant viewing rights to its clients for personal use, however these rights do not extend to the ability to publicize any or part of the produced media in question. Any and all media produced by Pearls Loving Light found to be utilized outside of these guidelines will be subject to CopyRight Law and the individual found possessing it may be subject to the full extent of the law. By booking a session you agree to these terms.
INDEMNIFICATION CLAUSE
You agree to absolutely indemnify and hold harmless Pearl, Pearls Loving Light, their heirs, or relatives in perpetuity.
RETURN, EXCHANGE & REFUND POLICY
All products and bookings are non-refundable. In the event that your order arrives damaged in any way, please email us as soon as possible at support@soulsxspirits.com with your order number and a photo of the product’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We accept returns up to 10 days after delivery for certain products, if the product is unused and in its original condition, and we will provide a gift card for the full order amount minus the shipping costs for the return. Any products from the Intention Collection, may only be returned for exchange if the product is unopened and unused. Shipping cost for the returns is not cover by Pearls Loving Light LLC. For exchanges, you will receive a gift card for the amount of the order minus shipping costs. Any other products as in Merchandise are made to order and are not eligible for return or exchange. If you have any further questions, please don't hesitate to contact us at support@soulsxspirits.com.
SHIPPING POLICY
All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We make every effort to fulfill orders quickly as possible. We ship within the United States based on current shipping rates. Shipping times depend on your location. If you live down the street from us in Texas, the package will arrive faster than an order for New York. Please allow for 2-8 business days for domestic delivery. This delivery time is an estimation, it does not mean it is guaranteed. Personalized (custom) orders take 6-8 weeks to create and deliver because they are made to order. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
PRIVACY POLICY
All information obtained by Pearls Loving Light will be utilized in order to provide, or process payment for, the services you request. We will not share it with outside entities, or publicly display your provided profile, payment, or appointment information without expressed permission from you.